How Curbside Pickup Works
The process begins when you place your order online through our ordering platform, selecting one of these two locations as your pickup destination. Once your order is confirmed, you will receive detailed check-in instructions along with your order number and estimated pickup time. When you arrive, simply park in one of the clearly designated curbside pickup spaces and follow the posted signage to check in.
After you check in, a crew member will prepare your verified order and bring it directly to your vehicle. There is no need to enter the store, wait in line, or navigate a busy retail floor. Our team is trained to assist with any last-minute questions or guidance right at your car window. Curbside pickup hours at both Blue Diamond and Parkson run daily from 10:00 AM to 8:00 PM.
Step-by-Step Curbside Pickup Process
We have designed the curbside experience to be as simple and intuitive as possible. Here is the complete process from start to finish:
- Place your order online, selecting either the Blue Diamond or Parkson location as your pickup destination
- Receive your order confirmation with your unique order number, estimated pickup time, and check-in instructions
- Drive to the location and park in a designated curbside pickup space, clearly marked with signage
- Check in upon arrival following the instructions in your confirmation so our team knows you are ready
- Receive your order at your vehicle as a crew member brings your verified, packaged products directly to you
Drive-Thru Pickup at Cheyenne
While curbside pickup is only offered at Blue Diamond and Parkson, our Cheyenne location provides a comparable vehicle-based convenience through a dedicated drive-thru lane. Customers at Cheyenne can proceed through the drive-thru where orders are verified and fulfilled through the window — no need to step inside. Drive-thru hours at Cheyenne vary by day: Thursday through Saturday, 9:00 AM to 10:00 PM; Sunday through Wednesday, 12:00 PM to 10:00 PM.
Why Choose Curbside Pickup
Curbside pickup at our Blue Diamond and Parkson locations offers distinct advantages for a wide range of customers — whether you have mobility challenges, a packed schedule, or simply prefer a low-contact experience. Key benefits include:
- Time savings — your order is prepared before you arrive, so there is no browsing or checkout wait
- Enhanced privacy — receive your products discreetly at your vehicle
- Personalized service — our crew members are still right there to answer questions and assist on the spot
At Deep Roots Harvest, your experience matters at every touchpoint. Curbside pickup at our Blue Diamond and Parkson locations is just one more way we ensure that from cultivation to your car, every step of the journey is built around you.
